At NestStock.shop, we are committed to delivering your order in a timely and efficient manner. Please review our shipping policy to understand how we process and deliver your items.
1. Order Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive a notification once your order has been shipped.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
Shipping rates are calculated at checkout based on your location and the shipping method you choose.
3. International Shipping
We offer worldwide shipping. International shipping rates and delivery times vary depending on the destination country. Please note that international orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.
4. Order Tracking
Once your order is shipped, we will send you a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier’s website.
5. Shipping Delays
While we strive to meet the estimated delivery times, shipping delays may occur due to circumstances beyond our control (e.g., weather, customs delays). If you experience a delay, please check your tracking information or contact our customer service team for assistance.
6. Shipping Address Errors
Please ensure that your shipping address is entered correctly at checkout. NestStock.shop is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If you realize an error in your shipping address, please contact us immediately at [your contact email].
7. Undeliverable Packages
If a package is returned to us due to an incorrect address or because it was unclaimed, we will contact you to arrange for reshipment. Additional shipping charges may apply for reshipment.
8. Lost or Damaged Packages
We take great care in packaging your items to ensure they arrive safely. However, if your package is lost or arrives damaged. within 48 hours of receiving your order. We will work with the carrier to resolve the issue.